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1) How long will it take for the Domain Name to be useable after registration?
2) What if I need to change my domain name?
3) Do I have to register for any other services other than domain name
registration?
4) What do I need to register a domain name?
5) How will you notify me of my renewal?
6) How do I change ownership of a domain name?
7) What if I made a mistake in the spelling of my new Domain Name?
8) How do I manage my domain name?
19) What do I do if I cannot log in to manage my domain name?
10) What do I do if I forget my username and/or password?
11) How do I change my password?
12) Must I provide personal information in the WHOIS database?
13) Why won't my domain name point or resolve to my web host?
14) How do I get my web host's host names and IP's?
15) How do I Change my Name Servers? Primary? Secondary?
16) What do I do if I deleted my name servers?
1) How long will it take for the Domain Name to be useable
after registration?
Registration only takes a few minutes. After registration, your domain name will
be useable within 24-48 hours.
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2) What if I need to change my domain name?
We apologize for your inconvenience, but there is NO possible way for us to make
corrections to Domain Names after the customer has submitted them.
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3) Do I have to register for any other services other than
domain name registration?
Absolutely not. We do not force you to use any other services that we offer. You
can choose a different web hosting company or host your own Web site. It's
completely up to you.
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4) What do I need to register a domain name?
Anyone can register a domain name. You only need to have a credit card.
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5) How will you notify me of my renewal?
You will not be automatically billed. We will contact you via e-mail one month
before your registration expires. You can renew or extend your domain name
registration at any time.
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6) How do I change ownership of a domain name?
With Vantage, changing ownership of a domain name is simple and free. You pay no fees to change ownership of a domain name and it can all be
done online from your domain management console.
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7) How long will it take for the Domain Name to be useable
after registration?
Registration only takes a few minutes. You can change your DNS right away. After
registration, your domain name will be useable, but if you are changing your DNS
it may take 24 to 48 hours after making changes for it to take effect.
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8) What if I made a mistake in the spelling of my new Domain
Name?
We apologize for your inconvenience, but there is NO possible way for us to make
corrections to Domain Names after the customer has submitted them.
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9) How do I manage my domain name?
Vantage offers its customers online forms to manage almost every aspect of your
domain name. You can login to your domain name under the domain management link.
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10) What do I do if I cannot log in to manage my domain name?
To log in and manage your domain name, you must know the following three
entries:
- Your Domain Name
- Your Registration Username
- Your Registration Password
When you complete the Domain Name field, ensure you include the .com, .net,
or .org extension. Also, it is not necessary to include the www. in front of
your domain name. The Username and Password fields are case sensitive. If you
forget your password, contact the support department at
support@vantageinternet.com.
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11) What do I do if I forget my username and/or password?
If you forget your password contact
support@vantageinternet.com.
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12) How do I change my password?
In the domain management section, log in. Click Manage Domain. Then click
"Change Password" and enter your new password.
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13) Must I provide personal information in the WHOIS database?
Unfortunately, in order for Vantage to process your domain registration you need
to provide your correct personal information.
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14) Why won't my domain name point or resolve to my web host?
When your domain registration is complete your domain name servers (DNS) are
initially directed to NS1.Host4sites.net and NS2.Host4Sites.net our default name servers. To direct your
domain name at your web host, you need to update your DNS (name servers) to
point to your web host's server, which they should provide for you.
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15) How do I get my name server host names and IP's?
You will need to contact your domain hosting company directly to obtain this
information. Ask them what the host names are for their name servers. This is
only if your web host can host domain names.
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16) How do I change my name servers? Primary? Secondary?
First contact your web hosting company to obtain their DNS server information.
In your "Domain Management Console", log in. Click on "Manage Name Servers". You
will then need to replace the existing name serves and click on save
configuration. You do not need to enter IP addresses since they are
automatically looked up for you to ensure accuracy. Please note that a DNS
change takes 24 to 72 hours to propagate throughout the Internet. Therefore, it
may be 72 hours until your Web site can be viewed.
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17) What do I do if I deleted my name servers?
You can add name servers to replace the name servers you deleted. In "domain
management", log in. Scroll to the bottom and click on "manage name servers". If
you scroll down you will see an area to "add name servers". Enter the Primary
Name Server (ns1.host4sites.net), click "add name server", then scroll down and
enter the secondary name server (ns2.host4sites.net), click "add name server".
Repeat this process if necessary. This change will take 24 to 72 hours to
propagate throughout the Internet.
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